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My license key is not working?

  • Please check your account area and click “Purchase History” to make sure you have paid your monthly fee.


  • Please check your account area and click “License Keys” to make sure your keys are active and see what key version you are using “CamShow Recorder – Free” or “CamShow Recorder – Premium”.  If you are using the “Free” version your version of CamShow Recorder will only record the first 60 seconds of a recording.


  • Please check your account area and click “License Keys”, you can only activate 1 license at a time.  This is an effort to prevent fraud and license key sharing.  Please create a support ticket and we will get this fixed ASAP if you have installed a new OS or feel this is error.